Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Catalyst Operations Partners, LLC ("Company," "we," "our," or "us"). By accessing or using CORA — Catalyst Operations Resource Assistant — available at cora.catalystoperationspartners.com (the "Service"), you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page with a revised effective date. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms.

2. Description of Service

CORA is an AI-powered executive virtual assistant platform designed to help business professionals manage communications, tasks, calendar scheduling, document analysis, and strategic planning. The Service leverages artificial intelligence to provide personalized assistance, email triage, briefing generation, and workflow automation.

The Service is intended for business and professional use by adults 18 years of age or older. CORA is not a licensed legal, financial, medical, or professional services provider. Any information or suggestions provided by CORA are for informational and productivity purposes only and should not be relied upon as professional advice.

3. Account Registration

To access the Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately at [email protected] of any unauthorized use of your account.

We reserve the right to suspend or terminate your account at our discretion if we believe you have violated these Terms or engaged in fraudulent, abusive, or otherwise harmful conduct.

4. Subscription Plans and Billing

4.1 Plan Tiers

The Service is offered under the following subscription plans:

4.2 Billing and Payment

Paid subscriptions are billed on a monthly recurring basis. All payments are processed securely through Stripe. By subscribing to a paid plan, you authorize us to charge your payment method on a recurring basis until you cancel. Prices are stated in US dollars and are exclusive of applicable taxes.

4.3 Cancellation

You may cancel your subscription at any time through your account's billing portal. Cancellation takes effect at the end of the current billing period; you will retain access to paid features through that date. We do not provide prorated refunds for partial billing periods.

4.4 Refund Policy

Due to the nature of AI-powered software services, all subscription fees are generally non-refundable. However, if you experience a significant service outage or defect that we are unable to resolve within a reasonable time, you may contact us to request a credit or prorated refund at our discretion. Refund requests must be submitted within 14 days of the billing date to [email protected].

5. Acceptable Use Policy

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Service to generate, distribute, or facilitate illegal, harmful, deceptive, or abusive content
• Attempt to reverse-engineer, decompile, or extract the underlying AI models or source code of the Service
• Use automated scripts, bots, or other means to access the Service in a manner that exceeds normal usage or places undue load on our infrastructure
• Share your account credentials or allow third parties to access the Service through your account
• Use the Service to infringe on the intellectual property rights of others
• Transmit viruses, malware, or other malicious code through the Service
• Attempt to gain unauthorized access to other users' accounts or data
• Use the Service to harass, threaten, or harm any individual or group

We reserve the right to investigate and take appropriate action, including suspension or termination of your account, for any violation of this Acceptable Use Policy.

6. Intellectual Property

6.1 Our Intellectual Property

The Service, including its design, software, AI models, features, and content created by us, is owned by Catalyst Operations Partners, LLC and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Service for your personal or internal business purposes in accordance with these Terms.

6.2 Your Content

You retain ownership of all content you submit to the Service, including documents, tasks, emails, and other data ("Your Content"). By submitting Your Content, you grant us a limited license to process, store, and use Your Content solely to provide and improve the Service for you. We do not claim ownership of Your Content and will not use it for any purpose beyond operating the Service.

7. AI-Generated Content Disclaimer

CORA uses artificial intelligence to generate responses, summaries, drafts, and recommendations. AI-generated content may be inaccurate, incomplete, or outdated. You are solely responsible for reviewing, verifying, and acting upon any AI-generated content. We expressly disclaim any liability for decisions made based on AI-generated content without independent verification. CORA is a productivity tool, not a substitute for professional judgment.

8. Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the collection and use of your information as described in the Privacy Policy.

9. Disclaimers and Limitation of Liability

9.1 Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

9.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CATALYST OPERATIONS PARTNERS, LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING UNDER THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

10. Indemnification

You agree to indemnify, defend, and hold harmless Catalyst Operations Partners, LLC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of the Service, your violation of these Terms, or your infringement of any third-party rights.

11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except that either party may seek injunctive or other equitable relief in a court of competent jurisdiction.

12. Termination

We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will cease immediately. All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

13. Contact Us

If you have any questions about these Terms of Service, please contact us at: